Privacy Statement
Wilcom America (“us,” “we,” or “our”) operates www.wilcomamerica.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the site.
Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you when you visit www.wilcomamerica.com
We use your Personal Information only to provide information and improve the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
LOG DATA
Like many site operators, we collect information that your browser sends whenever you visit our Site(“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
In addition, we may use third-party services, such as Google Analytics, to collect, monitor, and analyze this data.
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Websites, you may be asked for personally identifiable information such as your name, address, date of birth, email address, or telephone number.
By giving us such information, you will need to consent to our using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at webmaster@wilcomamerica.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
Cookie information, pages you have requested, and your IP address may also be recorded by us and/or third parties from your browser as set out in this policy.
USE OF PERSONAL INFORMATION
We use personal information to allow us to process your service requests, send out newsletters, personalize your visit to our Websites, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please e-mail custsvc@wilcomamerica.com or, alternatively, when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us.
DISCLOSURE OF PERSONAL INFORMATION
We may share information about you with our employees and agents to administer any accounts, products, and services provided to you by Wilcom America.
We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made entirely in accordance with current U.S. law.
COOKIES
Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.
Third-party services may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our Websites as well as other websites and interactive services.
SECURITY
We treat all security on our Websites seriously. Where applicable, we undertake security steps, including using SSL technology, on our back-end systems that store customer account information and protect data transmissions. However, this does not guarantee that such data transmissions cannot be accessed, altered, or deleted due to firewall or other security software failures.
CHANGES TO THE PRIVACY POLICY
This Privacy Policy is effective as of 1/1/2017 and will remain in effect except for any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check it periodically. Your continued use of the site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
If you have any further concerns about security, please email our Customer Service team at custsvc@wilcomamerica.com.

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