FAQs
Where can I find more information about TrueSizer Pro?
You can find more information about TrueSizer Pro including a full list of product features and benefits on the TrueSizer Pro product page.
Are there really NO hidden costs for TrueSizer Pro?
When you buy TrueSizer Pro you only pay the software purchase price! No setup costs, no hidden costs, and no annual fees.
Is it safe to pay online?
Yes, it is completely safe to pay for TrueSizer Pro online. Wilcom uses the Avangate digital commerce platform to process online orders and this system is PCI DSS Level 1 certified (Payment Card Industry Data Security Standard). PCI DSS is the most important security standard for the card payment industry and includes a set of comprehensive requirements for security management, policies, procedures, network architecture, software design and other critical protective measures.
How do I buy TrueSizer Pro?
Once you’re ready to purchase your new software simply click on the ‘buy now’ button above and you will be directed to the Wilcom payment system. Once your payment details have been recorded and your purchase is complete you will receive an email containing a link for your TrueSizer Pro software. Clicking this link will direct you to the download page where you can begin the process of downloading your TrueSizer Pro software directly to your computer.
It says ‘Thank you for your order’ but where is my software?
You will receive an email containing a link for your TrueSizer Pro software. Clicking this link will direct you to a download page where you can begin the process of downloading the software directly to your computer.
When does my TrueSizer Pro License expire?
The license does not expire, however there is a maximum of three activations per license.
Where can I find my Activation Key and Product Key?
The term Activation Key and Product Key refer to the same Key and can be found in the order confirmation email.
The Key will look something like XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX.
Where can I get support for TrueSizer Pro software?
You can find useful information, links and support by visiting the TrueSizer Pro support page. Phone and email support queries however will be charged at $199 USD per call.
I haven’t received the confirmation email yet… What should I do?
If you do not receive the confirmation email within a few hours of your TrueSizer Pro purchase, please check your junk email folder just in case the confirmation email was delivered there instead of your inbox.
If don’t receive the confirmation email and it’s not in your junk email folder, please contact Avangate.
email: support@avangate.com
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