Wilcom America Gold Class Support

Wilcom is industry renown for offering unparalleled support assistance.  It’s just one of the many things that separates us from the rest.  Wilcom America’s US-based technical support team is here when you need us.  We support our two most current versions (e4 and e3) of software for free.  Older software has a per incident fee.  We also have a growing number of self-help tools to assist you along the way.

Wilcom America Support Forum

Forum

Communicate with other Wilcom users.

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Wilcom America Support Knowledge Base

Knowledge Base

Technical articles to assist you.

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Download Center

Download Center

Download updates for Wilcom software.

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Operating System Compatibility

Operating System Compatibility

Windows O/S compatibility for Wilcom software.

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System Requirements For Wilcom Software

System Requirements

System Requirements for Wilcom software.

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embroidery machine connection

Machine Connections

Embroidery machine connection information.

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Contact Wilcom America Support

Contact Support

Support is on hand when when you need us.

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Wilcom America Support Policy

Technical Support Policy

Wilcom America’s Technical Support Policy.

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Join Wilcom America Remote Support

Join Remote Support

Join a remote support session (By Invitation Only)

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