Lets face it, good customer service is pretty hard to come by in this day and age. If you are looking for excellent customer service look no further than Theresa Pierre. It is always a pleasure to work with Theresa. Whether you are a large embroidery company, a small mom-and-pop shop or a hobbyist, you can always count on Theresa to go above and beyond to ensure that you receive the best customer service and that all your needs are met. Theresa, thank you so much for the wonderful work you do and thank you for always making it such a pleasure to order software from Wilcom or to upgrade existing software. I have to confess that I am a machine embroidery addict and I have tried many different embroidery software programs and none compares to Wilcom. Keep up the amazing work!