Would like to thank Theresa and Maria for their friendly service and help in my time of need. Theresa continued to work with me and answer my questions and then led me to Maria who went above and beyond to help me with a problem no other embroidery digitizer could answer. Most companies would have said my situation was a lost cause but Maria worked on the problem and emailed me a solution which worked. Their dedicated service and concerns towards my company has convinced me to develop a business relationship with Wilcom. Genuine customer service is hard to come by these days. Look forward to working with Wilcom in the future and thanks again!