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Color Palette Colors Missing When Opening A Design

Color Palette Colors Missing When Opening A Design


The Problem:

Sometimes, when you open a design, the color palette colors are missing:

missing palette 1

This issue is typically caused by either:

  1. Your screen resolution or monitor size is too small to view the entire Color Toolbar, or:
  2. Your Color palette in your Color Toolbar has an excessive number of colors, causing the Color Toolbar to be too large for your resolution or monitor size.


The Solution

To resolve this issue you can press the expand Color Toolbar icon towards the right of your Color toolbar to expand the hidden Color Toolbar options:

missing palette 2


To permanently prevent this issue happening again, you should:

  1. Use a higher screen resolution or larger monitor.
  2. Reduce the number of colors in your color palette.

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